I will be making a change to our Groupwise Mobility Service Server Friday afternoon, May 20.  I will be changing the authentication method from LDAP to Groupwise Authentication.

What this means:

You will need to change the password on your mobile device to your Groupwise Password.  This is the password you use to log into Groupwise Webaccess at http://grpwise.clawsons.com/gw/webacc

Once I have switched the authentication method, you should get a popup asking to re-enter your password when you retrieve email.  Please enter your GROUPWISE password (this password should be saved in your settings once entered).  If you do not receive a popup, change your password manually.  On an apple device:

1. Navigate to Settings->Mail, Contacts, Calendars

2. Select your Groupwise Account

3. Select your mail account

4. Change your password to your Groupwise password.

Other OS’s procedures should be similar.

I have contacted Novell to confirm the change will not have any ill effects.  The only implications are a change in the mobile device password settings.

If you have any questions, please call me on x334

Thanks,

-Rick