Groupwise iPhone setup instructions (Other OS devices should be similar)

NOTE:  Setting up your OS devices will NOT pull ALL emails from your mailbox.  The Mobility Server only displays the past 14 days.  PLEASE do not forget to occasionally log into Groupwise Webaccess to manage your mailbox.

Navigate to Settings->Mail, Contacts, Calendars->Add Account->Microsoft Exchange

Enter your email address, leave the domain field blank, enter your username, and finally, enter your Groupwise password.

Click “Continue” if you receive a message stating “Cannot Verify Server Identity”

Enter  datasync.clawsons.com in the server field and  click next. Continue with defaults and your OS device will now receive corporate email.

Jeremy Burke

Our 2017 Quarter 1 Safety Meeting will be held Tuesday 02/07/17 at 7:00 at the Hilton Garden Inn, 5255 Noggle Way, Indianapolis, IN 46237. Please keep posted for more details.

If you have a mobile device, and are successfully connected to the Groupwise Mobility Server, you can search for any employee to obtain cell numbers, email addresses and mailbox extensions without having to manually add them.  These instructions are for IOS, Android instructions should be similar.

To find an employee’s contact information:

Open your mobile device contacts by selecting the app:

Select “Groups” in the top left-hand corner

Select the Groupwise Global Address Book

begin typing the name of the employee you are searching for. Once the employee’s name appears, select the name for to open their information.

To permanently add them to your personal address book, click “Create New Contact”.

I will be making a change to our Groupwise Mobility Service Server Friday afternoon, May 20.  I will be changing the authentication method from LDAP to Groupwise Authentication.

What this means:

You will need to change the password on your mobile device to your Groupwise Password.  This is the password you use to log into Groupwise Webaccess at http://grpwise.clawsons.com/gw/webacc

Once I have switched the authentication method, you should get a popup asking to re-enter your password when you retrieve email.  Please enter your GROUPWISE password (this password should be saved in your settings once entered).  If you do not receive a popup, change your password manually.  On an apple device:

1. Navigate to Settings->Mail, Contacts, Calendars

2. Select your Groupwise Account

3. Select your mail account

4. Change your password to your Groupwise password.

Other OS’s procedures should be similar.

I have contacted Novell to confirm the change will not have any ill effects.  The only implications are a change in the mobile device password settings.

If you have any questions, please call me on x334

Thanks,

-Rick

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GW Webaccess is now operational.  If you have any issues, please call me on x334

Thanks,

-Rick

For Clawson Office Personnel utilizing the Groupwise Client.

To upgrade your Groupwise Client, click the Groupwise icon on your computer.  The Groupwise Client will attempt to connect to the post office and will fail.  This is expected (as we have moved the Post Office)  Your screen will look similar to the following:

Next to the “Online” radio button, change the Address to: 10.0.0.69.  You do NOT need to enter a password or any other information.  Change the IP address only.

A dialog box opens asking if you wish to upgrade.  Select Yes and select all of the default prompts.  Be Patient, this may take a few minutes.

You client has now been upgraded and will connect to the new Post Office.

Groupwise has been migrated and upgraded.  The Groupwise Mobility Server is fully functional (i.e. the native mobile app).  Groupwise WebAccess should be operational soon, as we are waiting for Lightbound to make an IP change to point to the new WebAccess server.  For Office Personnel who utilize the Groupwise Client, I will be posting an article on the auto upgrade process for your new computer client software.