{"id":1328,"date":"2023-04-13T07:00:11","date_gmt":"2023-04-13T11:00:11","guid":{"rendered":"https:\/\/employee.clawsons.com\/?p=1328"},"modified":"2025-09-30T10:34:54","modified_gmt":"2025-09-30T14:34:54","slug":"filr-issue","status":"publish","type":"post","link":"https:\/\/employee.clawsons.com\/index.php\/2023\/04\/13\/filr-issue\/","title":{"rendered":"Filr Issue"},"content":{"rendered":"\n<p>We have identified an issue with uploading images via the Filr App from images in IOS that were saved from a text message.  There is a work around. IOS saves images as HEIC images. Filr is supposed to convert the image to a jpg during the file upload, but it is not doing so when the image has been sent via iMessage and times out.  To upload HEIC images directly from a text message or the Photos app to Filr:<\/p>\n\n\n\n<p>Open the photos app in IOS, OR open the image in iMessage<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"780\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/1-1.png\" alt=\"\" class=\"wp-image-1336\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/1-1.png 360w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/1-1-138x300.png 138w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n\n\n\n<p>Select the &#8220;Share&#8221; button and scroll until you find the &#8220;Filr&#8221; app and select it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"780\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/2-2.png\" alt=\"\" class=\"wp-image-1337\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/2-2.png 360w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/2-2-138x300.png 138w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n\n\n\n<p>Choose the location you wish to save the image on the network by selecting &#8220;Upload to&#8221;, and then select &#8220;Upload&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"780\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/3-5.png\" alt=\"\" class=\"wp-image-1341\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/3-5.png 360w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2023\/04\/3-5-138x300.png 138w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n\n\n\n<p>If you have any questions, please feel free to call me<\/p>\n\n\n\n<p>Thanks,<\/p>\n\n\n\n<p>Rick<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have identified an issue with uploading images via the Filr App from images in IOS that were saved from a text message. There is a work around. IOS saves images as HEIC images. Filr is supposed to convert the &hellip; <a href=\"https:\/\/employee.clawsons.com\/index.php\/2023\/04\/13\/filr-issue\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[77],"tags":[76],"class_list":["post-1328","post","type-post","status-publish","format-standard","hentry","category-service-alert","tag-service-alert"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/comments?post=1328"}],"version-history":[{"count":3,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1328\/revisions"}],"predecessor-version":[{"id":1342,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1328\/revisions\/1342"}],"wp:attachment":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/media?parent=1328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/categories?post=1328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/tags?post=1328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}