{"id":1398,"date":"2024-01-16T07:25:04","date_gmt":"2024-01-16T12:25:04","guid":{"rendered":"https:\/\/employee.clawsons.com\/?p=1398"},"modified":"2025-09-30T10:37:57","modified_gmt":"2025-09-30T14:37:57","slug":"netiq-advanced-authentication","status":"publish","type":"post","link":"https:\/\/employee.clawsons.com\/index.php\/2024\/01\/16\/netiq-advanced-authentication\/","title":{"rendered":"NetIQ Advanced Authentication"},"content":{"rendered":"\n<p><strong>Configure you account for no internet access\/alternate authentication<\/strong><\/p>\n\n\n\n<p>These steps will be important, if our internet connection is offline, you MUST have a secondary method to authenticate to our network since SMS will be unavailable until internet services are restored.&nbsp; This is also another method to authenticate without entering your password.<\/p>\n\n\n\n<p>This is also important for laptop users who may not have access out in the field, and need to log in.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download the NetIQ Advanced Authentication app from your mobile app store\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"780\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-2.png\" alt=\"\" class=\"wp-image-1401\" style=\"width:163px;height:auto\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-2.png 360w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-2-138x300.png 138w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>Log into the Advanced Authentication Portal with your username and eDirectory password (<a href=\"https:\/\/authentication.clawsons.com\">https:\/\/authentication.clawsons.com<\/a>). This link is also listed on our employee page under \u201cCorporate Links\u201d -> \u201cNetIQ Authentication Server\u201d\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-1024x416.png\" alt=\"\" class=\"wp-image-1402\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-1024x416.png 1024w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-300x122.png 300w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-768x312.png 768w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-1536x624.png 1536w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3-500x203.png 500w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-3.png 1734w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Under \u201cAdd Authenticator\u201d, select \u201cSmartphone\u201d\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"662\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-1024x662.png\" alt=\"\" class=\"wp-image-1403\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-1024x662.png 1024w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-300x194.png 300w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-768x497.png 768w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-1536x994.png 1536w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-2048x1325.png 2048w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-4-464x300.png 464w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>On the next screen, type in a comment to help identify your device, I simply used \u201ciPhone\u201d, click \u201cSave\u201d, the next page displays a QR Code\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"554\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-1024x554.png\" alt=\"\" class=\"wp-image-1404\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-1024x554.png 1024w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-300x162.png 300w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-768x415.png 768w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-1536x831.png 1536w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-2048x1108.png 2048w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-5-500x270.png 500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>Open the NetIQ Advanced Authentication App on your mobile device, set a password PIN for the app (Do not forget your PIN)<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>Click the \u201c+\u201d sign at the top right-hand corner, allow the app to use the camera, and point the camera to the QR code displayed.\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"1024\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-6-640x1024.png\" alt=\"\" class=\"wp-image-1405\" style=\"width:373px;height:auto\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-6-640x1024.png 640w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-6-188x300.png 188w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-6-768x1229.png 768w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-6.png 800w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\">\n<li>The Authentication will register your device and Mobile Application should now be paired, The Mobile Application show display a 6 digit code that refreshes every 60 seconds.&nbsp; If you receive \u201cNo Route Found\u201d, try again.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\">\n<li><strong>NOTE:<\/strong> The NetIQ Smartphone App can use faceID for authentication. To enable this (instead of using a PIN every time you open the app) click the menu button in the app at the top left hand corner, click \u201cSettings\u201d and enable FaceID.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"9\">\n<li>Once your smartphone is registered, log into the OES Client, you will have 2 authentication \u201cChains\u201d to choose from.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"10\">\n<li>The Smartphone chain may not be available the first time you log into your workstation, but will after your workstation syncs with the authentication server.\u00a0<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"916\" height=\"1024\" src=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-7-916x1024.png\" alt=\"\" class=\"wp-image-1406\" style=\"width:318px;height:auto\" srcset=\"https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-7-916x1024.png 916w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-7-268x300.png 268w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-7-768x858.png 768w, https:\/\/employee.clawsons.com\/wp-content\/uploads\/2024\/01\/image-7.png 934w\" sizes=\"auto, (max-width: 916px) 100vw, 916px\" \/><\/figure>\n\n\n\n<p>11. Select the Chain in which you wish to authenticate. OES<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"blob:https:\/\/employee.clawsons.com\/dd6d0a46-bbcc-4c48-9422-d4126b40dd48\" alt=\"pastedGraphic.png\"\/><\/figure>\n\n\n\n<p>12. Selecting \u201cOESSMSChain\u201d will send and SMS text to your mobile device, Selecting \u201cSmartphone\u201d will ask you to login by selecting the authentication request on your mobile device.&nbsp; If you select \u201cAccept\u201d on your mobile app notification, the device will automatically login. You may also enter the 6 digit code displayed in the mobile app.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Configure you account for no internet access\/alternate authentication These steps will be important, if our internet connection is offline, you MUST have a secondary method to authenticate to our network since SMS will be unavailable until internet services are restored.&nbsp; &hellip; <a href=\"https:\/\/employee.clawsons.com\/index.php\/2024\/01\/16\/netiq-advanced-authentication\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[73],"tags":[81],"class_list":["post-1398","post","type-post","status-publish","format-standard","hentry","category-network-security","tag-authentication"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/comments?post=1398"}],"version-history":[{"count":1,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1398\/revisions"}],"predecessor-version":[{"id":1407,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/posts\/1398\/revisions\/1407"}],"wp:attachment":[{"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/media?parent=1398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/categories?post=1398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employee.clawsons.com\/index.php\/wp-json\/wp\/v2\/tags?post=1398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}